Operating details and contact
CharityWatch is responsible for the personal information it collects through charitywatch.co.uk and related account, report, correction, and support workflows. Privacy questions should be sent to [email protected].
Operator
CharityWatch, a UK charity integrity monitoring platform at charitywatch.co.uk.
General contact
Privacy contact
Corrections and right of reply
Reports and refund contact
Information CharityWatch collects
CharityWatch may collect account identifiers, names, email addresses, organisation details, monitoring-access submissions, correction requests, support correspondence, Diligence Report intake details, uploaded report-delivery metadata, fulfilment notes, and technical session information required to keep users signed in and secure.
Payments and Diligence Reports
Card payments are processed by Stripe. CharityWatch stores limited payment-related identifiers and fulfilment information needed to link a purchase to an account, manage report delivery, handle refunds or disputes, and keep operational records. CharityWatch does not store full card numbers, CVV codes, or card expiry details.
Why information is used
Personal information is used to provide accounts, process report requests, deliver purchased reports, respond to enquiries, manage monitoring-access requests, investigate corrections, maintain service security, comply with legal obligations, keep audit trails, and improve the clarity and reliability of the platform.
Public charity data
CharityWatch may process public information about charities, trustees, officers, filings, regulatory records, and open-source context where that information is published by official or public sources. Public-source material is still presented proportionately and with source context where possible.
Retention, access, and user rights
CharityWatch keeps personal information only for as long as it is needed for the relevant service, legal, accounting, security, dispute-resolution, or audit purpose. Users may ask about personal information held by CharityWatch and request correction, deletion, restriction, or other rights where applicable.